Legal information
Privacy policy
This policy describes the handling of enquiries sent through virenza.fr.
Data concerned
The form may collect your name, company, email address, phone number, project type, message, language and source path. The date and processing status are also recorded. Company and phone are optional; other required fields are identified in the form. An enquiry cannot be sent without the required information. Please avoid including sensitive data in your message.
Purposes and legal bases
Data is used to process your enquiry, contact you and follow up on the project. Steps taken at your request before entering a contract are the legal basis where applicable; other professional exchanges and follow-up rely on the legitimate interest in responding to enquiries. The form does not trigger automated advertising campaigns or automated decisions.
Access and providers
Enquiries are intended for people authorised to handle them for VIRENZA AI. Supabase provides technical storage and authentication services. If you choose WeChat, exchanges on that service are also subject to its own policy. This notice does not guarantee that data is located exclusively in Europe.
Retention
Retention depends on the time needed to handle and follow up on the enquiry, any resulting project, and applicable legal obligations or the defence of rights. These criteria do not constitute an automatic deletion schedule.
Rights and contact
You may request access, correction, erasure or restriction, object to processing, or request portability where these rights apply. Send your request through the Contact page or WeChat Junou988, indicating that it concerns your personal data. Proportionate identity verification may be needed. You may complain to the competent supervisory authority, including the CNIL in France.